Bazaarvoice + Curalate | Connecting curiosity to commerce Learn More
Last Updated: 3/10/2020
1) License Grant, Restrictions, Use of Services
1.1) License. Subject to the terms and limitations set forth in these Terms, the Company hereby grants Customer a limited, revocable, non-transferable, non-sublicensable license to access and use the Services solely for sharing marketing content with designated third parties. Customer shall be responsible for all acts and omissions of persons who use the Services (each, a “User”) and for ensuring their compliance with these Terms. Customer shall immediately notify the Company of any loss or unauthorized access or use of a personal User ID or password.
1.2.1) No Service Bureau Use. Customer may use the Services only for its internal organizational purposes and may not provide outsourcing, service bureau, application service provider or similar services to third parties.
1.2.2) Restricted Rights. The Services and any related information are commercial computer software and commercial computer software documentation, and, as specified in FAR 12.212 or DFARS 227.7202, and their successors, as applicable, the U.S. federal government’s rights to use, reproduce or disclose such software, documentation and other information are restricted in accordance with the terms and conditions of these Terms. Use, duplication or disclosure by the U.S. federal government is subject to the restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software-Restricted Rights at 48 CFR 52.227-19, as applicable.
1.3) Reservation of Rights. All rights not expressly granted to Customer are reserved by the Company. Customer shall have no rights to receive any source or object code for the Services, nor use the Services except as expressly set forth in these Terms.
1.4) Intended Use. Customer acknowledges that the Services are intended solely for sharing marketing content with designated third parties and for no other purpose. The Company shall have no liability whatsoever for any injuries, losses or damages arising from the use of the Services, or any components or modifications thereof, for any other purpose.
1.5) Access and Use. Customer agrees to follow any policies made available within Services. You may not misuse Services. For example, don’t interfere with Services, try to access them using a method other than the interface and the instructions that we provide, or extensively or automatically copy any content from Services (no scraping). You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing Services to you for any reason, including for non-compliance with our terms or policies or if we are investigating suspected misconduct.
1.6) Messages. In connection with your use of the Services, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications, for example, by clicking on the “unsubscribe” link in marketing e-mails. Please be aware that there may be a brief period before we are able to process your opt-out, but we will always respect your legal rights to opt out of receiving unwanted messages.
The Services furnished under these Terms are licensed, not sold, to Customer. The Company possesses all right, title and interest in and to the Services and any copyrights, patents, trademarks, service marks, trade names, trade dress, trade secrets and any other proprietary rights that are associated with the Services throughout the world, and Customer acknowledges that it receives no right, title or interest to the Services except for the limited rights provided within these Terms. You may not copy, modify, distribute, sell, or lease any part of Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission, for example, if we make software available under an open source license.
Customer agrees not to contest the Company’s title and intellectual property rights in or to the Services.
All discoveries, developments, techniques, advice, feedback, suggestions, improvements and similar information developed or provided as a result of Customer’s access to the Services shall be the sole property of the Company. The Company shall be the sole owner of all patents, copyrights, and other rights arising therefrom or in connection therewith, and may freely use, sell and exploit the foregoing information without the consent of Customer or any obligation to render an accounting or share profits or royalties.
4) Content You Submit
Some of the Services allow you to submit and share content with designated recipients. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.
When you upload or otherwise submit content to Services, you give the Company (and those we work with) a royalty-free, worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with Services), communicate, publish, and distribute such content, including sharing such content with any person or entity that you designated. The rights you grant in this license are for the limited purpose of operating, promoting, and improving the Services, and to develop new ones. Make sure you have the necessary rights to grant us this license for any data or content that you submit to Services.
If you have an account, we may use your profile information and actions you take on our Services (including our website and mobile application) or on third-party applications connected to your account (such as reviews you write and comments you post) in our Services, including displaying in ads and other commercial content. However, we will respect the choices you make to limit sharing or visibility settings in your account and the content you share, such as limiting visibility of content to only designated recipients.
Any content that the Services permit you to delete will no longer be available to any other users. If you cancel your account or delete content, the rights granted in this section shall terminate except for the right to use content for internal use only, to improve the Services and develop new ones. If you have canceled your account or deleted content and wish to also terminate our right to use the content for internal use, you may submit a written request to firstname.lastname@example.org, and we will honor your request within 60 days of receiving such request. However, the content may persist in backup or residual copies for a reasonable period of time.
You agree that you will not:
• Submit excessive or unsolicited commercial messages or spam any users
• Submit malicious content or viruses
• Solicit other people’s login information, credit card numbers, or other sensitive information
• Harass or bully other users
• Post content that is hate speech, threatening or pornographic, that incites violence or that contains nudity or graphic or gratuitous violence.
5) Intellectual Property Protection
As we ask others to respect our intellectual property rights, we respect the intellectual property rights of others, and require our users and customers to do so. If you are a copyright owner or its agent and believe that any content residing on or accessible through the Services infringes upon your copyrights, you may submit a notification under the Digital Millennium Copyright Act (“DMCA”) by providing our Copyright Agent (the “Designated Agent”) with the following information in writing (see 17 U.S.C § 512(c)(3) for further detail):
– Identification of the work or material being infringed.
– Identification of the material that is claimed to be infringing, including its location, with sufficient detail so that we are capable of finding it and verifying its existence.
Contact information for the notifying party (the “Notifying Party”), including name, address, telephone number, and email address.
– A statement that the Notifying Party has a good faith belief that the material is not authorized by the copyright owner, its agent or law.
– A statement made under penalty of perjury that the information provided in the notice is accurate and that the Notifying Party is authorized to make the complaint on behalf of the copyright owner.
– A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed.
Please also note that the information provided in a notice of copyright infringement may be forwarded to the user who posted the allegedly infringing content. After removing material in response to a valid DMCA notice, we will notify the user responsible for the allegedly infringing material that we have removed or disabled access to the material. We will terminate, under appropriate circumstances, users who are repeat copyright infringers, and we reserve the right, in our sole discretion, to terminate any user for actual or apparent copyright infringement.
If you believe you are the wrongful subject of a DMCA notification, you may file a counter-notification with us by providing the following information to the Designated Agent at the address below:
– The specific URLs of material that we have removed or to which we have disabled access.
– Your name, address, telephone number, and email address.
– A statement that you consent to the jurisdiction of U.S. District Court for the Eastern District of Pennsylvania, and that you will accept service of process from the person who provided the original DMCA notification or an agent of such person.
– The following statement: “I swear, under penalty of perjury, that I have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.”
– Your signature.
Upon receipt of a valid counter-notification, we will forward it to Notifying Party who submitted the original DMCA notification. The original Notifying Party (or the copyright holder he or she represents) will then have ten (10) days to notify us that he or she has filed legal action relating to the allegedly infringing material. If we do not receive any such notification within ten (10) days, we may restore the material to the Services.
The contact information for our Designated Agent is:
Attention: Copyright Agent
1628 John F. Kennedy Blvd., Suite 1400
Philadelphia, PA 19103
If you believe that any of your intellectual property rights other than copyrights have been infringed, please e-mail us at email@example.com. We reserve the right, in our sole and absolute discretion, to suspend or terminate any user who infringes the intellectual property rights of the Company or others, and/or to remove, delete, edit or disable access to such person’s content. You agree that we have no liability for any action taken under this section.]
6.1) No Warranty. EXCEPT FOR THE EXPRESS WARRANTIES SET OUT IN THESE TERMS, THE SERVICES, INCLUDING ANY DOCUMENTATION, ARE PROVIDED “AS IS,” THE COMPANY MAKES AND CUSTOMER RECEIVES NO OTHER EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, AND THE COMPANY SPECIFICALLY DISCLAIMS AND EXCLUDES ALL OTHER REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, FREEDOM FROM VIRUSES OR OTHER HARMFUL CODE, OR UNINTERRUPTED OR ERROR-FREE OPERATION; ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; OR STATUTORY REMEDY. NO STATEMENT WHETHER MADE BY THE COMPANY’S EMPLOYEES, AGENTS OR OTHERWISE SHALL BE DEEMED TO BE A WARRANTY BY THE COMPANY FOR ANY PURPOSE OR TO GIVE RISE TO ANY LIABILITY ON THE PART OF THE COMPANY. CUSTOMER’S RECEIPT AND USE OF THE SERVICES ARE ENTIRELY AT CUSTOMER’S OWN RISK.
6.2) Customer Warranty. Customer warrants to the Company that: (i) it has the legal power and authority to enter into these Terms, and to grant all rights granted within; (ii) Customer and the Users shall at all times comply with any privacy, data security and other laws and regulations applicable to their activities and geographic territory; (iii) Customer and the Users shall not use the Services to upload, submit, store, publish or distribute any unlawful, infringing or libelous content or material or any content or material that contains viruses, worms, Trojan horses, malware or other surreptitious, harmful or invasive code; and (iv) Customer shall not violate or misappropriate the privacy and publicity rights of any third party, and has obtained consent necessary from any persons whose image or likeness is depicted in any content or material to use such image or likeness.
You hereby agree to indemnify, defend and hold harmless the Company, its affiliated companies, and their respective directors, officers, employees, agents, representatives, partners, contractors, successors and assigns from and against all claims, losses, expenses, damages and costs (including, but not limited to, reasonable attorneys’ fees), resulting from or arising out of your actual or alleged breach of the Terms or your use or misuse of the Services, or any content or data submitted by Users through the Services.
8) Limitation of Liability.
8.1) Limitation of Liability. WHEN PERMITTED BY LAW, THE COMPANY AND OUR AFFILIATES WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
IN ALL CASES, THE COMPANY AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE THAT IS NOT REASONABLY FORESEEABLE OR THAT IS DUE TO EVENTS OUTSIDE OF OUR REASONABLE CONTROL, SUCH AS WARS, CRIMINAL ACTIVITIES, STORMS, NATURAL DISASTERS, ACTS OF GOVERNMENT, ACTS OF THIRD PARTIES, SUPPLY INTERRUPTIONS, OR TELECOMMUNICATION OR INTERNET FAILURES.
8.2) Material Part of Terms. Customer agrees that the disclaimer of warranties and limitations of liability in this Section 8.2 are a material inducement and consideration for the Company to enter into these Terms and provide the Services. Accordingly, such provisions shall be enforced as written even if a remedy fails of its essential purpose.
9.1) Governing Law. These Terms and any claim, controversy or dispute arising under or related to these Terms shall be governed in all respects by the laws of the Commonwealth of Pennsylvania, USA, without giving effect to principles of conflicts of laws. The United Nations Convention for the International Sale of Goods shall not apply to these Terms. Any controversy or dispute arising under or related to these Terms shall be adjudicated in the state and federal courts in and for Philadelphia, Pennsylvania (including their applicable appellate courts), and each party consents to the exercise of jurisdiction and venue by such courts; provided, however, that either party may seek temporary or emergency injunctive relief in any court of competent jurisdiction to protect and preserve its rights in its intellectual property.
9.2) Notices. All notices or reports shall be in writing and shall be delivered by personal delivery, facsimile transmission, e-mail, overnight mail or by certified or registered mail, return receipt requested, and shall be deemed given upon personal delivery, five days after deposit in the mail, or upon acknowledgment or confirmation of delivery of e-mail or facsimile transmission. Notices to the Company shall be sent to the address set forth in the preamble to these Terms (or such other address as the Company designates by notice sent pursuant to this paragraph), and shall be addressed to the Company’s CEO with a copy (which shall not constitute notice) to the attention of Andrew Baer, Esq., at Baer Crossey McDemus LLC, 1500 Walnut Street, Suite 501, Philadelphia, PA 19102. All notices to Customer may be sent to the latest business or e-mail address associated with Customer’s account.
9.3) No Agency. The parties to these Terms are independent contractors and nothing in these Terms shall be deemed to create a joint venture, partnership, or agency relationship between the parties in these Terms.
9.4) Waiver. If one party fails to enforce a provision of these Terms, it shall not be precluded from enforcing the same provision at another time. To be effective any waiver must be in writing and executed by an authorized signatory of the party to be charged.
9.5) Severability. If any provision of these Terms is deemed unenforceable or invalid by law or by a court decision, the provision shall be changed and interpreted if possible to accomplish the intent of the provision within the constraints of the law. Only that provision that is deemed unenforceable or invalid, and not the entire Terms, shall be invalidated.
9.6) Assignment. Customer may not assign these Terms, in whole or in part, to any third party or agency without the prior written consent of the Company. The Company may assign or delegate these Terms, in whole or in part, without consent at any time. The Company may also, without notice, utilize subcontractors and agents to provide aspects of the Services.
9.7) Modifications. We may modify these terms or any additional terms that apply to Services to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly and the “Last Updated” date at the beginning of these terms. We’ll post notice of modified additional terms in the Services, or notify you by email. Changes will not apply retroactively and will become effective no sooner than ten (10) days after they are posted. However, changes addressing new functions for Services or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for Services, you should discontinue your use of Services. If there is a conflict between these terms and any additional terms for the Services, the additional terms will control for that conflict.
9.8) Entire Terms. These Terms supersedes all previous agreements and understandings, whether oral or written, between Customer and the Company with respect to its subject matter. To the extent that any terms set forth in any other terms conflict with the terms set forth in these Terms, the terms of these Terms shall control unless otherwise expressly provided for by the Company.
9.9) Export Compliance. Regardless of whether Customer is a US-based entity, Customer shall not export or re-export any of the Services (in whole or in part) to any country without ensuring that such export complies with the Export Administration Regulations of the U.S. Department of Commerce, or any other agency of the U.S. Government, or similar laws governing the export of software or products of any other government having jurisdiction over such export, re-export, or use, pursuant to any applicable statute, regulation, or governmental order. Customer agrees to remain at all times in full compliance with U.S. Government export policy and regulations and failure of such compliance shall constitute a material breach of these Terms.
10) Third Party Terms
You agree that in addition to these terms, your use of our mobile app is subject to the usage rules set forth in Apple’s App Store terms of service, if you download our app from the App Store, or in Google Play’s terms of service, if you download the app from Google Play, or any other third party platform, developer or distributor end-user license agreement and/or terms and conditions by which you agree to be bound when you download our mobile app or otherwise access the Services.
Without limiting the generality of the foregoing, if you downloaded our mobile app from Apple, you and the Company acknowledge and agree to the following: This agreement is concluded between you and the Company only, and not with Apple Inc. (“Apple”). The Company, not Apple, is solely responsible for the app and the content thereof. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the app. To the maximum extent permitted by applicable law, Apple will have no warranty obligation whatsoever with respect to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the Company’s sole responsibility. The Company, not Apple, is responsible for addressing any claims by you or any third party relating to the app or your possession and/or use of the app, including, but not limited to: (i) product liability claims; (ii) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. In the event of any third-party claim that the app or your possession and use of the app infringes that third party’s intellectual property rights, Apple will have no responsibility for the investigation, defense, settlement and discharge of any such intellectual property infringement claim. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. Apple, and Apple’s subsidiaries, are third party beneficiaries of this agreement, and upon your acceptance of the terms and conditions of the agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce the agreement against you as a third party beneficiary thereof.